a year ago Sunday 1st January 2023
by admin
Advance Bookings Policy - Important Information

At Stewarts Recovery, we operate as a 24-hour emergency recovery service, which means our primary focus is always on urgent and potentially life-threatening incidents.
Because of this, we do not accept pre-booked recoveries in advance.
Why Can't We Pre-Book?
Our priority is to respond swiftly to emergencies such as:
- Vehicles broken down on a motorway
- Obstructions in live lanes following a collision
- Breakdowns in active traffic lanes
- Incidents where there is a danger to life
Need a Recovery? Here's What to Do:
If you require a recovery for a non-emergency situation, we kindly ask that you:
Call us between 8:00 and 9:00 AM on the day you need the recovery.
We will then provide a reliable ETA based on live availability and current emergency demand.
Our Commitment to You
We understand that vehicle issues are stressful, and we always want to help. However, accepting advance bookings could lead to situations where we must cancel due to an emergency callout - something we strive to avoid.
By handling requests on the day, we can provide a more dependable service and remain fully available to respond to critical incidents when they occur.
Thank you for your understanding and cooperation.
For urgent assistance, call us anytime on 01482 641900.